Terms & Conditions

Last Updated: September 2026

Welcome to Aman Essence Candles, supported by AK Creations & Designs. These Terms & Conditions govern your use of our website, amanessencecandles.com, and your purchase of products from us.

By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.

1. About Aman Essence Candles

Aman Essence Candles is a premium candle and fragrance brand focused on creating beautiful, comforting and wellness-inspired experiences through candles.

Aman Essence Candles operates under / is supported by AK Creations & Designs (AKCD).

Throughout these Terms, “Aman Essence Candles”, “we”, “us”, and “our” refer to Aman Essence Candles and its associated business entity, as applicable.

“Customer”, “you”, and “your” refer to any person accessing our website or purchasing products from us.

2. Use of Our Website

You agree to use this website only for lawful purposes and in a manner that does not:

Violate any applicable law or regulation.
Infringe the rights of Aman Essence Candles or any third party.
Attempt to gain unauthorized access to our website, systems, accounts or data.
Interfere with the operation or security of the website.
Use our website for fraudulent, abusive or misleading activities.

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, fragrance descriptions, dimensions, prices and other information displayed on our website are accurate and up to date.

However:

Product colours may appear slightly different depending on your screen or device.
Handmade or handcrafted products may have minor variations in appearance, texture, colour or finish.
Fragrance perception can vary from person to person.
Minor variations do not necessarily indicate a product defect.
Product availability may change without prior notice.

We reserve the right to correct errors, inaccuracies or omissions and to update product information whenever necessary.

4. Candle Safety

Candles are products that involve an open flame and must always be used responsibly.

Customers are responsible for following the candle safety instructions supplied with the product.

For your safety:

Never leave a burning candle unattended.
Keep candles away from children and pets.
Keep candles away from curtains, paper, furniture and other flammable materials.
Place candles on a stable, heat-resistant and level surface.
Keep the candle away from drafts and excessive airflow.
Do not move a candle while the wax is hot or liquid.
Do not burn a candle beyond the recommended burning time.
Stop using the candle when the remaining wax reaches the recommended safe level.
Keep the wick trimmed according to the care instructions provided with the candle.

Aman Essence Candles shall not be responsible for damage, injury or loss resulting from misuse, failure to follow safety instructions, improper burning practices or use of the product for purposes for which it was not intended.

5. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

An order is considered accepted by us when we confirm the order or otherwise communicate acceptance of the order.

We reserve the right to refuse, cancel or limit an order where:

The product is unavailable.
There is an error in the product description or price.
We suspect fraudulent or unauthorized activity.
The order contains inaccurate or incomplete information.
Delivery to the specified location is not reasonably possible.
Circumstances beyond our reasonable control prevent fulfilment.

If we cancel an order after payment has been received, the applicable amount paid for the cancelled order will be refunded through the original or an appropriate payment method.

6. Prices

All product prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices may be changed at any time without prior notice.

Any applicable taxes, shipping charges or additional fees will be displayed during the ordering process, where applicable.

We make reasonable efforts to ensure pricing information is accurate. In the event of an obvious pricing or listing error, we reserve the right to cancel the affected order and refund any amount already paid.

7. Payments

Payments may be processed through the payment methods and payment service providers made available on our website.

You agree to provide accurate and complete payment and billing information.

We do not intentionally retain complete payment card information on our own systems where payment processing is handled by a third-party payment provider.

Your payment may be subject to the terms, conditions and privacy policies of the relevant payment service provider.

8. Shipping & Delivery

We aim to process and dispatch orders within the estimated timeframe communicated on our website or at checkout.

Delivery times are estimates and may vary depending on:

Delivery location.
Courier availability.
Weather conditions.
Public holidays.
High-volume periods.
Natural disasters or other circumstances beyond our reasonable control.

Once an order has been handed over to the delivery partner, delays caused by the courier may be outside our direct control. We will nevertheless make reasonable efforts to assist customers in resolving delivery issues.

Customers are responsible for providing a correct and complete delivery address and contact information.

If an order cannot be delivered because of incorrect or incomplete information provided by the customer, additional delivery charges may apply where applicable.

9. Damaged or Incorrect Products

We take reasonable care in packaging our candles for transportation.

If your order arrives damaged, incorrect or materially different from what you ordered, please contact us as soon as reasonably possible after delivery.

Where appropriate, we may request:

Photographs or videos of the package and product.
Order details.
Delivery information.
Other information reasonably necessary to assess the issue.

Any replacement, refund or other remedy will be handled in accordance with our Refund and Returns Policy.

10. Returns, Refunds & Cancellations

Our return, refund and cancellation procedures are governed by our separate Refund and Returns Policy available on our website.

Customers should review that policy before placing an order.

Where applicable, nothing in these Terms is intended to exclude or restrict any consumer rights that cannot lawfully be excluded under applicable law.

11. Personalised, Custom or Bulk Orders

Customised, personalised, corporate gifting, wedding, hospitality and bulk orders may be subject to separate pricing, production timelines, minimum order quantities and payment conditions.

Once production has commenced on a personalised or customised order, cancellation or return may not be available except where required by applicable law or where otherwise agreed by us in writing.

For bulk or corporate orders, specific commercial terms may be agreed separately between Aman Essence Candles and the customer.

12. Intellectual Property

All content appearing on this website, including but not limited to:

Brand names and logos.
Product photographs.
Product descriptions.
Website design.
Graphics and illustrations.
Written content.
Blog articles.
Marketing materials.

is owned by or licensed to Aman Essence Candles / AK Creations & Designs, unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, sell, license or commercially exploit our content without prior written permission.

The Aman Essence Candles name, logo, branding, designs and associated intellectual property may not be used without our prior written consent.

13. Customer Reviews and User Content

If you submit a review, testimonial, photograph, video or other content to Aman Essence Candles, you confirm that:

You have the right to submit the content.
The content does not infringe another person’s rights.
The content is not unlawful, misleading, abusive or defamatory.

By submitting content, you grant Aman Essence Candles permission to use, reproduce, display and publish that content for legitimate business, marketing and promotional purposes, subject to applicable law.

We reserve the right to remove content that we reasonably believe violates these Terms or applicable law.

14. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure or free from errors.

The website may occasionally be unavailable because of:

Maintenance.
Technical problems.
Software or hosting issues.
Cybersecurity incidents.
Internet or network failures.
Circumstances outside our reasonable control.

We may modify, suspend or discontinue any part of the website or its services when reasonably necessary.

15. Third-Party Services and Links

Our website may contain links to or integrations with third-party services, payment providers, delivery partners, social media platforms or other websites.

These third-party services operate independently from Aman Essence Candles and may have their own terms and privacy policies.

We are not responsible for the content, availability, security or practices of third-party websites or services, except to the extent required by applicable law.

16. Limitation of Liability

To the extent permitted by applicable law, Aman Essence Candles shall not be liable for indirect, incidental, special or consequential losses arising from the use or inability to use our website or products.

This limitation does not apply where liability cannot legally be excluded or limited, including applicable consumer rights or liability arising from matters for which exclusion is prohibited by law.

Nothing in these Terms is intended to deprive a consumer of rights available under applicable law.

17. Force Majeure

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including but not limited to:

Natural disasters.
Fire.
Flood.
Epidemics or pandemics.
War or civil unrest.
Government restrictions.
Strikes or labour disruptions.
Transportation disruptions.
Internet or infrastructure failures.
Supplier or courier disruptions.

Where reasonably possible, we will communicate significant delays and take reasonable steps to minimise their impact.

18. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use and protect personal information.

Please review our Privacy Policy before placing an order.

19. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our business, website, products, services or applicable legal requirements.

The updated version will be published on this page with the revised “Last Updated” date.

Your continued use of the website after an updated version is published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

20. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable consumer protection laws and the jurisdiction available to a consumer under applicable law, disputes arising in connection with these Terms or purchases made through the website shall be subject to the jurisdiction of the competent courts in India.

21. Consumer Rights

Nothing in these Terms is intended to limit, exclude or override any statutory consumer rights or protections that cannot legally be waived or restricted.

Where applicable, Aman Essence Candles will comply with applicable Indian consumer protection and e-commerce requirements.

22. Contact Us

If you have questions regarding these Terms & Conditions, your order or our products, please contact us through the contact details provided on our website.

Aman Essence Candles
Supported by AK Creations & Designs (AKCD)
Website: amanessencecandles.com; Phone: +91 9711807038

Email address : agill661@gmail.com

By using this website or purchasing products from Aman Essence Candles, you acknowledge that you have read and understood these Terms & Conditions and agree to be bound by them, subject to your rights under applicable law.