Who we are
Our website address is: https://amanessencecandles.com.
At AK Creations and designs, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, create an account, and purchase our candles online.
1. Information We Collect
When you use our website, we may collect the following types of information:
- Personal details such as your name, email address, phone number, and shipping/billing address
- Account information, including your login ID and password
- Payment details (processed securely through third-party payment providers)
- Order history and preferences
- Technical data such as IP address, browser type, and device information
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Process and deliver your orders
- Communicate with you about your purchases, updates, or promotions
- Improve our website, products, and customer experience
- Ensure the security of your account and prevent fraud
3. Account Security
When you create an account on our website, you are responsible for maintaining the confidentiality of your login ID and password. We recommend choosing a strong password and not sharing your login details with others. While we take reasonable steps to protect your data, no system is completely secure.
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:
- Trusted third-party service providers (such as payment processors and delivery partners) to fulfill your orders
- Legal authorities if required by law or to protect our rights and safety
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us understand how users interact with our site and allow us to improve functionality and performance. You can choose to disable cookies through your browser settings.
6. Data Retention
We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
7. Your Rights
You have the right to:
- Access, update, or correct your personal information
- Request deletion of your account and data
- Opt out of receiving promotional communications
To exercise these rights, please contact us at [Your Contact Email].
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email @amanessencecandles :: amanessencecandles@gmail.com
Address: AK Creations & Designs
By using our website, creating an account, and placing orders, you agree to the terms outlined in this Privacy Policy.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection services.